Forums / Developer / Ez crew:Not receiving msg from form

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Ez crew:Not receiving msg from form

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Jorge estévez

Monday 25 September 2006 4:35:25 am

Hello,

Please I need some urgent help on this issue,

I am not receiving some attributes from the form at the site; I already posted some messages at:

http://ez.no/community/forum/developer/need_urgent_help_send_mail_when_a_form_is_filled

and

http://ez.no/community/bugs/collected_information_templates_need_to_be_expanded

Last thing I did was to upgrade to 3.8.4 and still I am not receiving all the attributes checked as collectors....

form can be seen at:

http://www.hotel-saratoga.com/index.php?/eng/content/view/full/299

Can some help me please?

thanks

-----------------------
Here’s an example:

The following information was collected:
Nombre del cliente:
prueba 1

País:
Afghanistan
Email:
[email protected]

Fecha de entrada:

Fecha de salida:

Standard Patio:

Standard Saratoga:

Suite Habana:

King Size:

Queen Size:

Twin:

Servicio de almuerzo:

Servicio de Cena:

Cantidad de Adultos:

Cantidad de Niños:

Comentarios:
Este es un comentario

Diseño Web Cuba
Web Design Cuba
www.elfosdesign.com

Claudia Kosny

Monday 25 September 2006 1:34:37 pm

Hello Jorge

Is the data collected properly in the database? If yes please check what templates are loaded for sending the email. To see those, empty the cache, set debugredirection and list used templates to enabled and submit your infocollection form. You will now see an redirection page which lists the templates used for creating the email. Check those templates and compare them to the templates found in \design\standard\templates\content\datatype\result\info

I have tried these templates using the same datatypes as in your form and they work fine for me.

If necessary post the list of templates and maybe the content of the exboolean template here.

Greetings from Luxembourg

Claudia